Support

Support

Find answers to the most common questions below. If you do not see what you are looking for, contact us and we will be happy to help.


Yes, we offer discounts for active military, veterans, law enforcement, and first responders. Contact us with valid credentials to receive your discount code.

Standard shipping typically takes 5-7 business days. Expedited options are available at checkout. Most orders are processed and shipped within 1-2 business days.

We take data security seriously. All transactions are encrypted, we never store full credit card numbers, and we never sell your personal information to third parties. See our privacy policy for full details.

Most accessories, parts, and non-serialized items ship directly to your door. Serialized firearms must be shipped to a licensed FFL dealer near you. We will coordinate the transfer and provide tracking information.

Orders can be modified or cancelled within 2 hours of placement. After that, orders enter our fulfillment pipeline and cannot be changed. Contact us immediately at (802) 690-2542 if you need to make changes.

Absolutely. We source all products directly from manufacturers or authorized distributors. Every item is inspected before shipping. We never sell counterfeit, knockoff, or grey market products.

We accept credit cards, debit cards, and cryptocurrency payments processed through our secure checkout system. All transactions are encrypted for your protection.

We ship to all 50 US states. However, some products may have restrictions in certain states or municipalities. If an item cannot be shipped to your location, you will be notified before your order is processed.

Product warranties vary by manufacturer. We stand behind everything we sell and will work with you and the manufacturer to resolve any warranty issues. Contact us if you have a problem with any purchase.

You will receive a shipping confirmation email with tracking information once your order ships. You can also contact us at [email protected] for order status updates.

Still Have Questions?

Our customer service team is available to help. Call (802) 690-2542 or email [email protected].

Last reviewed: April 14, 2026 • Published by Uromastyx Lizards Editorial Team